Hospitality

Hospitality organizations face many challenges.  Fierce competition, economic and political factors, global environmental issues, and shifts in consumer priorities, to name a few.

Customer retention and new guest attraction is tough business!  Extending markets into new and emerging markets requires in-depth analysis, forecasting, and strong global data management.

We have 20 years’ experience helping hospitality companies:

• Manage revenue (RevPAR) and understand price optimization trending
• Analyze room maintenance and inventory allocation, food, and beverage controls
• Align products and services that match customer preferences
• Target different cross-sell and up-sell offers based on prior purchase behavior
• Track performance of bookings, dining, entertainment, and retail outlets, to determine the  contribution to total revenue
• Analyze business revenue drivers such as room availability, occupancy rate, multi-level discounts, and more