Hospitality

 

Hospitality organizations face many challenges.  Fierce competition, economic and political factors, global environmental issues, and shifts in consumer priorities, to name a few.

Customer retention and new guest attraction is tough business!  Extending markets into new and emerging markets requires in-depth analysis, forecasting, and strong global data management.

We have 20 years’ experience helping hospitality companies:

  • Manage revenue (RevPAR) and understand price optimization trending
  • Analyze room maintenance and inventory allocation, food, and beverage controls
  • Align products and services that match customer preferences
  • Target different cross-sell and up-sell offers based on prior purchase behavior
  • Track performance of bookings, dining, entertainment, and retail outlets, to determine the  contribution to total revenue
  • Analyze business revenue drivers such as room availability, occupancy rate, multi-level discounts, and more